Contact
Talk to a human.
Whatever you need — a question, a complaint, a press request, an idea for a partnership — there's a real person on the other end. Pick the channel that fits.
Best place to reach us
Three channels.
Routing your message to the right inbox cuts our reply time in half.
General inquiries
Questions about how Gogos works, family plans, or anything else.
support@gogosedu.com → Reply within 4 hours, 7 days a week.
Support
Help with sessions, billing, account access, or technical issues.
support@gogosedu.com → Reply within 4 hours, 7 days a week.
Press
Interview requests, brand-kit access, fact-checks, embargoed news.
press@gogosedu.com → Reply within 4 business hours.
Or send us a note
We’ll route it to the right person.
Form replies typically come within one business day. If it’s urgent, email the topic-specific address above — those inboxes are watched on weekends too.